Date: December 19th 2024

We're excited to bring you our latest updates focused on improving your experience with easier navigation, better support team interactions, and enhanced customization options.

💬 Enhanced Support Team Experience

• Free support team members are now available to chat with immediately - no subscription needed! 🎉
• Enjoy a more personalized conversation start with improved welcome messages 💫
• Access your recent conversations more easily with improved navigation 🧭
• Experience smoother transitions between different support team members 🔄

🎯 Better Protocol Management

• Rate your experiences more clearly with new min/max labels on rating questions 📊
• Customize protocol timing directly from your schedule view ⏰
• Improved display of protocol content with better formatting and layout 📝
• Protocol videos now show correctly without overlapping other content 🎥

🎨 Improved Navigation & Design

• New welcome illustration when signing in for a friendlier experience 🖼️
• Better responsive design that adapts to your screen size 📱
• Improved button visibility and interaction across the platform 👆
• Cleaner layout with better spacing and organization 🎯

⚡ Performance & Reliability

• Faster loading times across the platform 🚀
• Better error handling for a smoother experience 🛡️